Feedback

Support

Deaku is built by creators, for creators, with creators. The Feedback button at the top right of every page lets you share your thoughts directly with the Deaku team - helping shape the platform into the perfect tool for your creative workflow.

Your feedback - whether it's a feature request, bug report, or suggestion for improvement - helps us evolve Deaku in real time.

How to Give Feedback

  1. Click the Feedback button in the top-right corner of the page. On smaller screens, you'll find Feedback in the menu under your avatar.
  2. A pop-up window will appear titled "Give Us Feedback."
  3. Type your thoughts, suggestions, or issues into the text box.
  4. (Optional) Add a screenshot to illustrate your feedback - especially useful for reporting bugs or visual issues. You can add up to 5 images (JPG, PNG, GIF or WebP, 5MB each) by clicking to upload or pasting them in with Ctrl+V / Cmd+V.
  5. Press Submit Feedback to send your feedback directly to our development and product teams.

You can also click Cancel if you change your mind - your input won't be saved unless you press Submit Feedback. If you need to check something mid-way, minimise the pop-up instead - your draft will be kept until you come back to it.

What You Can Share

We welcome any type of feedback, including:

  • 🧠 Feature ideas - new tools or workflows you'd love to see.
  • ⚙️ Improvements - ways to make existing features smoother or more intuitive.
  • 🐞 Bug reports - if something isn't working as expected.
  • ❤️ Positive feedback - what you love and want more of!

Every submission goes straight to the Deaku team by email and is reviewed by our product team - we may reply to you by email. High-impact suggestions are prioritised for testing or roadmap discussion.

Our Philosophy

We believe feedback is collaboration. Every message you send - from small frustrations to big ideas - plays a role in making Deaku the best possible home for creators.

Thank you for helping us build it together. 💜