Support

Something not working? Not sure how something works? Got an idea to make Deaku better? A real person will get back to you.

Two ways to reach us

Quick feedback, bugs, ideas

Tap the feedback button in the top right of the Deaku web interface (on smaller screens, it's in the menu under your avatar). This is the fastest way to flag something within the app and it lands straight with our team.

Anything that needs a longer conversation with more nuance

Email support@deaku.com

Help us help you faster

Tell us:

• What you were doing
• What happened instead
• Where in Deaku you were

Screenshots and videos help.

Account related things

Please email us from the address your account is on.

Response times

We aim to reply within a working day. But we're a small team, so now and then it may be a touch longer. But we promise it's always a human.

Stuck and want an answer now? The rest of the Help Centre covers all the common questions!