Account Settings

Account Settings is where you manage your account details, profile, privacy preferences, notifications, subscription, and storage. Access this by clicking your avatar in the top right, and selecting Account Settings from the dropdown menu. Remember to click Save All Changes in the top right before leaving to apply any changes to your display name, profile picture, bio and social links. Toggles and other preferences save as soon as you change them.

Account Settings is organised into tabs along the top of the panel. Click any tab to jump to that section.

Profile & Account

Update your Profile Picture, Display Name, Username, Email, and Password.

• Your Profile Picture and Display Name are visible to other users across Deaku.
• Your Username helps others find you and send connection requests.
• Write a short Bio for your public profile (up to 160 characters).
• Select up to 3 earned badges to display on your profile and next to your username elsewhere on the platform. Drag and drop to reorder them, then click Save Badge Selection.
• Add links to your social accounts (X, Instagram, LinkedIn, YouTube, TikTok, Bluesky, Snapchat, and personal website). These appear on your public profile and direct viewers to your chosen platforms.
• Manage your account security settings and credentials in the Account Security section, using Change Password, Change Email and Change Username. If you sign in with Google or Apple, your password and email are managed by that provider, so only Change Username is shown.
• Delete account - found in the Danger zone at the bottom of the tab. Deleting your account cancels your subscription straight away (no refund) and signs you out of every device. You have 30 days to email support if you change your mind - after that, workspaces you share with others are archived (read-only) and workspaces only you used are deleted.

Privacy & Preferences

Control how others can interact with you:

• Direct Messages - allow users outside your connections and workspaces to message you directly.
• Collaboration Proposals - allow others to send you collaboration proposals.
• Workspace Invites - choose who can invite you to a workspace: Anyone, Only connections or Nobody. With Nobody, you can still join a workspace using an invite code.
• Tasks from teammates - whether teammates can add tasks to your list is set in Task settings (the gear icon in Tasks) → Team.
• Email Preferences - choose which types of email you receive: Marketing & Promotions, Product Updates, Onboarding, Weekly Digest, Newsletter and Platform Announcements. Account and billing emails (such as workspace invites, receipts and security alerts) are always sent.

Deaku Assistant

Choose how Deaku's AI works for you:

• AI Model - pick Deaku Assistant, which is included with your plan, or Deaku Agent (Anthropic, OpenAI or Google). Deaku Agent is a Pro feature that runs on your own API key and can take action in your workspace.
• API keys - add one key per provider. Keys are encrypted, never shown again after saving, and usage is billed to your own account with that provider. Use Save, Replace or Remove to manage a key. A key marked Not working needs to be removed and replaced.
• Preferences - turn on Index new videos automatically to index videos with Deaku Assistant as you upload them.
• Memory - see the facts Deaku Assistant remembers about you, and delete any you no longer want it to keep.

Learn more in Deaku Agent.

Notifications

Choose which notifications you want to receive. You can customise notifications for each type of activity, organised by category:

• Sound - turn the chat notification sound on or off.
• Workspace - Role changes, workspace invites.
• Projects - Project assignments, status updates, packaging updates.
• Tasks - Task assignments, task completion, due-soon reminders.
• Videos - Video uploads, comments, mentions, processing complete, processing failed.
• Canvas - Canvas mentions.
• Connections - Connection requests, connection accepted.
• Events - New events, event updates, event deletions.
• Billing - Payment receipts.

Subscription

See the features included in your current plan, and available upgrades. You can upgrade at any time.

• Click Manage Subscription to update your payment method, cancel your subscription, or view your full billing history via Stripe.
• Invoice History lists your past payments, with a PDF download for each.
• If a Scale team or network partner pays for your plan, plan changes are managed by them rather than by you. You can choose Take over my billing if you'd rather pay for your plan yourself.

Organisation

If you're an admin of a team account, such as a Scale team or Network Partner, an Organisation tab appears after Subscription. Use it to manage that account.

Storage

View and manage the storage space available with your plan:

• Split your storage between your workspace and your chat files. Pro members can also distribute storage across multiple workspaces.
• Buying extra storage is coming soon. Free members can click Get More Storage to upgrade to Pro.
• Easily access all your files that you’ve uploaded to chat by clicking Manage Files under Personal Storage.

Deaku will notify you if you’re nearing your storage limit so you can take action before your workflow is interrupted.

Legal

View our Terms of Service, Privacy Notice, Cookie Policy, End User License Agreement (EULA) or Community Guidelines at any time.